CB317-1H Error Message: "Low-power charger connected "the message pops every several seconds

MaioCampo

Hello,

I own an Acer CB317-1H that has two USB-C ports (one on each side). I have been loving the machine, and loving the convenience of charging using USB-C on either side of the machine. A couple weeks ago when the charger (Acer provided) is plugged into the right side port I have been getting a "low-power charger connected" message. The message pops every several seconds, the screen fades and brightens every several seconds, and the keyboard hangs every several seconds (resulttttttttttttts look someeeeeeeething like thissssssssss). I plug the charger into the left side port and all is well. If I use the right-side port for anything other than charging, it appears to work fine.

Any suggestions for what I can do to get the right side port to behave?

[Edited the thread to add issue detail]

JackE

Check for port lint. I occasionally have to blast mine with air or gently dig it out with a toothpick If that doesn't work, then with the machine off and charger unplugged from AC, re-seat the charger's output plug in the port a dozen or so times to help clean up the charge contacts inside the port.