aspire 5 BSOD issue, found MB problem. waiting for an update from Acer to solve this issue

Taherkutarwadli
Taherkutarwadli Member Posts: 2 New User
edited November 2022 in Aspire Laptops

Is anyone facing issue with acer aspire 5 gaming laptop . I have bought this laptop four months ago and I am still facing the bsod issue . I had contacted the support team as well 4-5 times but they too couldn't solve my problem and after that a technician visited for the same and he told me it's the issue with my motherboard and he had requested for the same to company , but it's been a long time they have responded to me , all I am hearing is we have taken up this issue and give us time . So could anyone please help me regarding it since I have been waiting for months now and yet they haven't solved my issue 🥲. Have anyone gone through the same process and what was their experience, since for me it's been horrible .

[Thread was edited to add model name to the title and to add issue detail]

Answers

  • wascas
    wascas Member Posts: 1,228 Overclocked Contributor WiFi Icon

    Maybe the motherboard is not available at the moment. Ask the technician again.

  • Ingrid-Inactive
    Ingrid-Inactive Inactive Posts: 3,612

    Inactive

    Hello Taherkutarwadli,

    I am sorry to hear you're having this experience contacting the support team. I sent you a private message, please reply at your convenience.

    Best Regards,

    Acer-Ingrid