a715-42g 3 critical errors due to which the laptop rebooted

NIkolG

Hi all. I bought an acer aspire 7 a715-42g laptop a few months ago. Yesterday and today he had 3 critical errors due to which he rebooted. At the same time, I did not play games and did not load it in any way. During this I worked at MS Office.

[Edited the thread to add model name to the title]

Spoiler Warning

Log name: System

Source: Microsoft-Windows-Kernel-Power

Date: 04.11.2022 11:12:11

Event ID: 41

Task Category:(63)

Level: Critical

Keywords:(70368744177664),(2)

User: SYSTEM

Computer: DESKTOP-Q95E50Q

Description:

The system rebooted with errors. Possible reasons for the error are: the system stopped responding, a critical failure occurred, or an unexpected power outage.

event xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>

   <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />

   <EventID>41</EventID>

   <Version>8</Version>

   <Level>1</Level>

   <Task>63</Task>

   <opcode>0</opcode>

   <Keywords>0x8000400000000002</Keywords>

   <TimeCreated SystemTime="2022-11-04T09:12:11.9139353Z" />

   <EventRecordID>32825</EventRecordID>

   <correlation />

   <Execution ProcessID="4" ThreadID="8" />

   <Channel>System</Channel>

   <Computer>DESKTOP-Q95E50Q</Computer>

   <Security UserID="S-1-5-18" />

 </System>

 <EventData>

   <Data Name="BugcheckCode">0</Data>

   <Data Name="BugcheckParameter1">0x0</Data>

   <Data Name="BugcheckParameter2">0x0</Data>

   <Data Name="BugcheckParameter3">0x0</Data>

   <Data Name="BugcheckParameter4">0x0</Data>

   <Data Name="SleepInProgress">0</Data>

   <Data Name="PowerButtonTimestamp">0</Data>

   <Data Name="BootAppStatus">0</Data>

   <Data Name="Checkpoint">0</Data>

   <Data Name="ConnectedStandbyInProgress">false</Data>

   <Data Name="SystemSleepTransitionsToOn">11</Data>

   <Data Name="CsEntryScenarioInstanceId">0</Data>

   <Data Name="BugcheckInfoFromEFI">false</Data>

   <Data Name="CheckpointStatus">0</Data>

   <Data Name="CsEntryScenarioInstanceIdV2">0</Data>

   <Data Name="LongPowerButtonPressDetected">false</Data>

 </EventData>

</Event>

wascas

Does the problem occur when the machine is connected to the charger? Did you fully charge your battery?