Aspire A115-31-C2Y3 won't boot past the Acer logo screen.

NotTechiHELP
NotTechiHELP Member Posts: 1 New User
edited November 2022 in Aspire Laptops

After a Windows update didn't update correctly, I haven't been able to get past the Acer logo screen. I can't get anything to work . it just constantly had dots going in a circle and then after about 2 hours it stops and the Acer logo screen remains and still unable to get anything to work. Please help. Thank you

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer

    Did you try pressing and holding the power button for about 5 to 10 seconds till the laptop shuts off? Then plug the charger in and wait for battery charge LED indicator to light up steady blue. Then try to turn it on again.

    Jack E/NJ