Help please! trying to reinstall latest updated win 10\64 OS to my Acer SP314-53N-77AJ

I'm new and trying to reinstall Windows 10 64 bit on my Acer SP314-53N-77AJ. This machine originally had windows 10 installed then was converted to Linux Mint 20.x. Now I have wiped the drive and successfully installed the latest windows 10 from a usb drive. However, everything seems to work except for the keyboard (touchpad, touch screen, video etc). I have tried everything from internet searching, Acer support, Youtube and every other research I could think of. Hoping someone here has an answer otherwise this nice machine has to become a boat anchor!!

Any and all response will be appreciated! Thanks in advance!

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StevenGen

https://community.acer.com/en/discussion/673745/help-please-trying-to-reinstall-latest-updated-win-10-64-os-to-my-acer-sp314-53n-77aj

Your laptops keyboard (touchpad, touch screen, video etc) should work after a fresh Win-10 install. Install the Intel® Driver & Support Assistant and do a scan to get all the latest Intel drivers for your laptop, also and if your bios is not up to date and has the OEM released bios, update the bios to the last bios Version:1.04 and after all this, look at Device Manager and see what drivers are not installed then use the Acer OEM drivers for the uninstalled drivers from the SP314-53N Driver & Manuals and get the drivers from there, as all those aspects of your laptop should work 100% with a working laptop, as if they don't, then its a hardware problem and your laptop needs to be checked by an experienced technician that can analyze all components.

billsey

Go to Acer's support page and make sure that the chipset and IO drivers are installed. That's typically a problem when one or more of the interal USB ports aren't getting loaded.