Charging automatically disables when gaming high graphics/performance games Helios 300

ReikuIkeda
ReikuIkeda Member Posts: 1 New User
edited November 2022 in Predator Laptops

I have an Acer Predator Helios 300 (i7-10750H CPU @ 2.60GHz / RTX 2060) laptop.

Every time I'm playing Dota 2 (on High/Ultra settings) with Turbo Mode On, the charging status of my laptop will be turned off from time to time. This results in an FPS Drop (coz it changed to Battery Mode) and the only way to fix this is to unplug and plug the charger again (which is really annoying during crucial moments). This resets the status from Battery Mode to Charging Mode again. I don't know if the laptop does this to prevent it from overheating or just a setting I can disable. I need clarification on this one.

Thank you to those who will answer.

PS. the orange and the blue light status is blinking when it happens and Turbo Mode is automatically turned off but will resume if I reconnect the charger


[Edited the thread to add model name to the title]

Best Answer

  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    Answer ✓

    This is normal under heavy load when battery must occasionally help charger adaper meet high CPU/GPU power demands. During these times battery is actually draining even though plugged in. This is why battery should be 100% charged and plugged in BEFORE starting heavy loads for maximum play time.

    Once battery drains below about 50% level, charging the battery takes precedent over CPU/GPU power demands and stuttering, FPS and game performance drops. Time to stop playing and allow the battery to re-charge to 100%. The gaming can continue until battery again drops below 50%

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,173 Trailblazer
    Answer ✓

    This is normal under heavy load when battery must occasionally help charger adaper meet high CPU/GPU power demands. During these times battery is actually draining even though plugged in. This is why battery should be 100% charged and plugged in BEFORE starting heavy loads for maximum play time.

    Once battery drains below about 50% level, charging the battery takes precedent over CPU/GPU power demands and stuttering, FPS and game performance drops. Time to stop playing and allow the battery to re-charge to 100%. The gaming can continue until battery again drops below 50%

    Jack E/NJ

  • Blabberer
    Blabberer Member Posts: 1 New User

    My laptop was at 100% but I was still facing the same issue.
    Is there a way to fix this issue?

  • JackE
    JackE ACE Posts: 45,173 Trailblazer

    This is an old thread. Please start your own new thread by clicking on the ask a question button.

    Jack E/NJ