Do not buy a product from this company

jcobra
jcobra Member Posts: 1 New User
edited October 2022 in Aspire Laptops

I placed an order, and the order was declined for no reason. When I called, they acted as if they were doing me a favor. Worst customer service. If the customer service acts that way, I can't imagine how they will treat you after they take your money.

Answers

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 702 Moderator

    Hi @jcobra,

    I am very sorry to hear this, unfortunately, the Acer Community is not a direct portal to Customer service, the Acer Forum Discussions were designed as a peer-to-peer support community where Acer users help other Acer users. Many Acer employees (Moderators), read the various topics posted here and you will notice that some Acer employees interact with members when appropriate, primarily we want the community to be a place where members can exchange their own advice and ideas.

    Only your local support services can help you with this, the community is not an escalation channel, unfortunately.

    Note: This thread will be now closed. 

    Sorry for any inconveniences this has caused you,

    Regards,

    Acer-Samuel

This discussion has been closed.