why my laptop's both battery and power light blink when the charger is pluged in?

hrishabh_7272
hrishabh_7272 Member Posts: 1 New User

i don't know why my laptop's both light always get blink when charger is pluged in and due to this reason i can't charge my laptop.

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    (1) Search 'cmd' in Windows start menu.

    (2) Right click command prompt near top of menu.

    (3) Click run as administrator.

    (4) Enter 'powercfg /batteryreport' at command prompt.

    (5) Then return to the desktop. Open file explorer.

    (6) Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser.

    (7) Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity.

    Jack E/NJ