My Acer(aspire e5) laptop won’t start

prettittleeyes
prettittleeyes Member Posts: 1 New User

Hello,

A little background, my laptop was on a windows update but due to some reason I had to shut off, and I didn’t use it completely for a week. Now when I am trying to use it, the screen turns on, it shows the acer logo, the little dots loading signs for around 30 seconds and then turns black refresh’s to the same logo and loading signs (it also shows restarting).

Before coming to the forum I have done some research and tried out the steps but they didn’t work, and not the Alt and F10 keys which leads to system should boot to a blue screen that says but it doesn’t anymore, only shows:

Edit Boot Options

Edit Windows boot options for: Windows 10

Path: \windows \system32\winload.efi

Partition: {84ecfecf-ec30-4fcb-8a2c-c6c0c9e5fec7}

Hard Disk: (3bff24db-b03c-4058-90de-47a0e9cf126d}

[/NOEXECUTE-OPTIN /NOVGA (<=this could be deleted. )


when it showed the options I tried the command prompt with bcdmbr … as mentioned on web or videos but it didn’t work!

I have also done the shutting off, unplug, pin the reset batter for 30-60seconds … but that also doesn’t works.

when I pressed F2, everything seems fine but I am unable to disable the secure boot or anything else, I can change the boot type (legacy or UVIF(something like that)). When I did change to legacy the laptop only shows no boot file available.

please help. I appreciate your help. Thank you.

Answers

  • JackE
    JackE ACE Posts: 44,871 Trailblazer
    edited October 2022

    BIOS must be in UEFI mode. Then press and hold ALT key while tapping F10 again on startup. Go to the X command prompt again. Then follow these steps

    1. At the X command prompt, enter 'diskpart' to enter the DISKPART> prompt. At the diskpart prompt...
    2. Enter 'list volume'
    3. Then enter 'select volume #' where volume # number is marked as EFI or FAT32
    4. Enter 'assign letter=Y'
    5. Enter 'exit' to return to the command prompt. At the command prompt...
    6. Enter "Y". At the Y prompt...
    7. Enter 'cd \EFI\Microsoft\Boot\
    8. Enter 'bootrec /fixboot'
    9. Enter 'rename BCD BCD.backup'
    10. Enter 'bcdboot c:\windows /l en-us /s Y: /f ALL'
    11. Enter 'exit'

    Then try to boot into Windows again.

    Jack E/NJ