will we get Intel® Arc™ Graphics Windows* DCH Driver from acer AN515-56

hoc
hoc Member Posts: 18 Troubleshooter
edited October 2022 in Nitro Gaming

my device is nitro 5 AN515-56

will we get Intel® Arc™ Graphics Windows* DCH Driver from acer official OEM drivers

if yes then why

[Edited the thread to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,868 Trailblazer

    like the rest of us Acer users on these forums like you, we have to keep checking the driver update link for this model. And like you, we are not Acer employees or tech service reps on these forums who have any info or influence on if or when any new drivers will appear. You just have to keep checking this link for this model.

    Jack E/NJ

  • StevenGen
    StevenGen ACE Posts: 12,065 Trailblazer
    edited November 2022

    I've got the same laptop as you and I've always updated the Intel graphics with the Intel® Driver and Support Assistant (IDSA) to their latest drivers, and yes I know, that Intel supplies generic versions of Graphics drivers for general purposes through the Intel Driver & Support Assistant and Download Center tools but I've never ever had any problems with prior desktops or laptops or the Nitro 5 AN515-56 graphics drivers not being the Acer approved drivers, as a matter of a fact, I'm using the latest Intel Iris Xe Graphics version 31.0.101.3790 driver now and it works perfectly and never ever had any problems. Btw, Acer very rarely releases additional Intel rivers as I've experienced over the years, so don't hold your breath waiting for them 😀

    But Intel does warn users that most computer manufacturers incorporate customizations or make other changes to the Intel Graphics Driver software to optimize performance for their systems. We recommend that you check first with your computer manufacturer and use the driver software that they provide. Intel provides a list of links to the driver update pages of many computer manufacturers.

    You can read Intel's Windows DCH drivers' technical details here Intel® Graphics Driver update needed to resolve display anomalies, October 2019. as If you have contacted your computer manufacturer, but still need additional assistance, contact Intel Customer Support.