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Bought the 317 two months ago, worked well until a couple of weeks ago when the screen froze, nothing could unfreeze it. Then 2 days ago the screen went blank and frozen. Battery not available so can't do the old yank the battery trick with my Dell PC. Both times I let it sit without the charger plugged in (verified to work) and in eventually unfroze. Not sure what I did. Is there a way to avoid this problem and/or resolve it quickly?
[Edited the thread to add model name to the title]