Acer Chromebook 714 shutting down when closing lid

jjbbhh
jjbbhh Member Posts: 1 New User

We have 2 enterprise enrolled 714s that are shutting off and signing out when the lid is closed. Settings are set to sleep on lid close via admin panel.

This seems to have started happening since OS update to 105.0.5195.134

Answers

  • Jack22
    Jack22 ACE Posts: 3,619 Pathfinder

    @jjbbhh

    Try the below step

    1. turn off the Chromebook and unplug the charger from the laptop
    2. press and hold the circle like arrow (which the 3rd button from left to right ) and the power button together for 30 seconds.
    3. than turn on the Chromebook and check
    Click on 'Yes' if the comment answers your question!