new desktop from RAC - unable to register

shkemp8
shkemp8 Member Posts: 2 New User

Hi,

I'm attempting to register the desktop I just got from rent-a-center, and it's saying the serial is already registered. How can I get this registered to me?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,933 Trailblazer
    edited October 2022

    The PC is not yours as you are renting it, give us more details, are you renting this pc with buy option, or are you just renting this pc? As rent-a-center must have registred this pc with Acer initially as the pc owners and holders of the registration/warranty, so get into contact with rent-a-center and ask them what the deal is? Or contact Acer and ask them what their registration/warranty deals are in your scenario of renting and buy option? As your warranty is valid either way.

  • shkemp8
    shkemp8 Member Posts: 2 New User

    Actually purchased it outright, so didn't do the rent to own thing. Got a good deal on it. Pretty sure it was registered on the sales floor, just not sure where to go.