ACER Nitro 5 AN515-45 | Nitrosense keyboard disappeared

Janitha_Fernando

Hi, I was having some issue with Nitrosense, because it won't open. I have tried many ways, but problem was remain. So I decided to upgrade my laptop to windows 11 and tried to install nitrosense again. Installation was successful but in the nitrosense, I can't see keyboard icon to change keyboard colours (Previously I was able to change colours/ patterns). I have downloaded many supporting nitrosense apps (3.01.3028, 3.01.3024(For 2021 projects) and 3.01.3020) from the ACER website and tried those too. But still I can't see the keyboard icon. Please be kind enough to sort out this. Appreciated.

StevenGen

https://community.acer.com/en/discussion/672131/acer-nitro-5-an515-45-nitrosense-keyboard-disappeared

Download the latest version that are for the new Nitro AN515-56/57 and 58 of the NitroSsese and try those versions instead of the AN515-45 that is for Win-10 and its Version:3.01.3028 which is NOT for Win-11.

The Windows 11 Nitro Sense_Acer_3.01.3044_20220324_W11x64_A works on my Nitro 5 AN515-56 and also the OEM Win-11 AN515-56 version works also, which is the Version:3.01.3024, so try both and see if they work for your AN515-45 properly and will give you the keyboard icon as these NS drivers are for Win-11.

Janitha_Fernando

https://community.acer.com/en/discussion/comment/1150389#Comment_1150389

I tried your instructions. But I can't see keyboard icon.😪

StevenGen

https://community.acer.com/en/discussion/comment/1150430#Comment_1150430

The Windows 11 NitroSense version Nitro Sense_Acer_3.01.3044_20220324_W11x64_A works perfectly on my laptop and it should work on your, this is what my NS looks like and its got the keyboard icon and when you press that "keyboard Icon" I see the 3rd caption below and can set the RGB's. Zone 1-2-3-4. See this community post "NITROSENSE NOT OPENING AFTER UPDATING TO WINDOWS 11 - Nitro 5 AN515-44" and follow the suggestions there, as that could solve your NS problem. Good luck and hope this helps you out.