clean windows 11 installation in Acer Nitro 5 AN515-57

Harry01
Harry01 Member Posts: 17 Troubleshooter
edited October 2022 in Nitro Gaming

How do you do a clean installation of windows 11. I have had some issues recently with a slower startup and I haven't been able to troubleshoot it. Resetting doesn't help but when I try to install windows 11 from microsoft the touchpad stops working and then I have no mouse so I cannot get to the internet to download the drivers for the touchpad. I don't know what program I installed, an update that is causing the issue.

Thank you

[Thread was edited to add model name to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 11,966 Trailblazer
    edited October 2022

    It would help if you told us what laptop or desktop model your PC is?

    Anyway, the latest Win 11 is the version 22H2 build 22621.608, so make an install media with that version. Then the only way to install Win 11 is to do a “Clean Install” as it’s the best way to do an OS installation.

    You need to boot into the USB (best is through your existing windows) and get into the Win-11 installation USB, then start the complete format of the boot drive and then start clean install of Win-11, if the boot drive is not recognized? Then make sure that you have ready on another separate USB the appropriate “IRST (Intel® Rapid Storage Technology) Driver” or AMD driver for your laptop.so that the Win-11 install process can continue.

    After that, go through the windows installation process. Then update windows to its latest update then also install and scan your Intel chipset laptop with the “Intel® Driver & Support Assistant” or the appropriate AMD driver scan.

    If your PC has secondary graphics of either NVIDIA or AMD, then make sure that you also update to the last Nvidia or AMD drivers that are appropriate, if it’s an NVidia gpu's, also install the GeForce Experience and use this software’s settings for the games you play (as this software has the best predetermined Nvidia settings to work with many games)

    With the SSD drives, make sure that the TRIM cmd is enabled within windows for the SSD drives to perform at their best performance. Keep your laptop at default settings and don’t change anything as that is where allot of users go wrong, especially with a laptop that is not a hard-core gaming laptop and users change settings and cause more problems than improve anything. 

  • Harry01
    Harry01 Member Posts: 17 Troubleshooter

    So, it's an Acer Nitro 5 AN515-57. It's Intel with Nvidia. i7 11800h with RTX 3060. I did have to reinstall the graphics drivers from the Nvidia website to run my games properly when I first bought it a month ago.

    After these tweaks I was very happy with how it was running but I seem to have meddled with something somehow, or not kept track of what I recently installed.

    How do you enable the trim CMD?

    I only have one USB flash drive. I thought that was sufficient? Well the problem was that when I followed the advice on the Microsoft page (maybe I missed a step?) and you set the USB as the boot device it doesn't recognise it, as you said and both ways the touchpad stops functioning. I tried to get through using tab and the arrow keys but to no avail. So I boot from the USB flash and then I need another USB with the Intel rapid storage driver on it?

    Thanks.

  • billsey
    billsey ACE Posts: 33,968 Trailblazer

    Download the chipset drivers and the serial IO drivers and copy the installers to your Windows install flash drive. Once Windows is installed, use the Windows key followed by 'explor<return>' to open File Explorer. In File Explorer use the tab and cursor keys to find the installers on your flash drive and install those drivers. That should be enough to get you up with the touchpad working (remember also there's a function key that toggles the touchpad off and on) so you can install any other missing drivers from the Acer site.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Harry01
    Harry01 Member Posts: 17 Troubleshooter

    the chipset drivers are for the touchpad? What about the intel rapid storage driver? Do I need this too?

    Thank you for your help

  • Harry01
    Harry01 Member Posts: 17 Troubleshooter

    When I tried to do it it said that it couldn't find any signed drivers. I added those files you mentioned. Bit out of my depth here. I followed some command prompt 'diskpart, list disk, select disk 0, clean, create partition primary, format fs=ntfs quick' and exited. This actually just deleted what was on my usb flash drive and it disappeared as an option to boot from. It now shows as disk D, rather than E.