Aspire 3 A311-3 can someone help me how to fix this blue screen it's stuck on automatic repair Aspir

Yamada101
Yamada101 Member Posts: 2 New User
edited October 2022 in Aspire Laptops


Model name: Aspire 3 A311-31 series


( Edited the title to add the model name )

Answers

  • @Yamada101


    I am really sorry for the inconvenience..  Let us do the basic steps first..


    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.  Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.


    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  

     

    It might also be the issue with battery, charger or power outlet.  Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet.  Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )  


    Try windows x 

    go to device manager 

    expand Battery

    right click on all the items below battery – uninstall 

    Restart the computer 

     

    It should work fine.. 


    If it is still not working..


    On advanced options you can try..


    1. Startup repair - It will repair the operating system files. Restart the computer and check once it is completed.
    2. System restore - It will restore your computer to an earlier date on which it was working fine . Please chose the date - click on finish - yes..


    If it is still not working..


    When you click on troubleshoot..


    1. Keep my files - You can try this as the first option - It will ask you to chose an account - click on it - type the password or press enter
    2. Removed everything - Just remove my files
    3. Remove everything - fully clean the drive.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Yamada101


    You can try to do BIOS reset.


    How do I reset my BIOS/UEFI to default settings?

    1. Press and hold the power button for 10 seconds, or until your system shuts completely down.
    2. Power on the system.
    3. Press F9 and then Enter to load the default configuration.
    4. Press F10 and then Enter to save and exit.

    If that doesn't work then you can try to do a reset to check if that makes any difference.


    How Factory Reset Your PC using Acer Reset key

    1. Press the Power key for 5 seconds to power off Acer computer completely. Then restart the computer and press Alt + F10 when its logo shows up.
    2. Select Troubleshoot > Reset your PC.
    3. Click Next, then select Just remove my files.
    4. Press Reset to begin the recovery.

    NOTE: But during the reset you will loose all the data.


    Hope it will help you in some way.

  • Puraw
    Puraw ACE, Member Posts: 13,230 Trailblazer