How to fix random boot loopingN18W3 or Pt515-5

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Melholcik
Melholcik Member Posts: 2 New User
edited September 2022 in Predator Laptops

Hi I've got a predator triton 500 laptop the model number is N18W3 or Pt515-51, it treated me quite well since I Bought it, never had any problems till randomly a couple days ago. I had used my laptop for some gaming and then had to run and put it in my bag, it cooled off in there and I had it back out of my bag in about 40 ish minutes, then I tried to start it up, I could tell it had power and what not because the keyboard back lights turned on, and the turbo button would glow and what not, I could also hear the fans start up so I knew it had power, but it would just keep boot looping. after 5 or so minutes of this I used a paper clip to press the little battery disconnect button on the back panel. after about 2 or so minutes I tried again and it just kept on boot looping which kind of panicked me, but I use the paperclip one again. this was the final time I tried before I Was gonna give up. it booted up but the predator start up sound happened and after 30 seconds the keyboard lights turned off, I had turn both of the setting off. but it seemed fine other then that. I changed my setting back in predator sense and went back to what I was doing. then yesterday I had the same thing happen and once again today I had that happen. I have no idea why it does it because the only thing that seems to change is predator sense seems to reset it self. just wondering if you have any ideas why this is happening or any way to stop it from happening,

Thanks for any help

Mel



( Edited the title to add the model name )

Answers

  • William_mk2
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    @Melholcik


    I am really sorry for the inconvenience..  Let us do the basic steps first..


    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:


    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and – sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.


    If you don’t find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer. 

     

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt) then please unplug all the cables and devices out of laptop.  Hold the power button for 1 minute. After releasing the button you should wait a while before plugging in power. Just because the button has been pressed doesn’t bleed off all the residual electricity on the motherboard. Wait 15-30 minutes before plugging in power. Then once power is connected wait for a full battery indication before turning the system on. That allows the battery to fully reset it’s internal statistics.


    Connect all the cables back and restart the computer.  



    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.  

     

    It might also be the issue with battery, charger or power outlet.  Try to use the charger in a different room on a different power outlet. Try to bypass the surge protector and connect it directly to power outlet.  Try to use an alternative charger if possible.  Try to turn on the computer without the charger and check it ( as long as the battery is not drained out )  


    Try windows x 

    go to device manager 

    expand Battery

    right click on all the items below battery – uninstall 

    Restart the computer 

     

    It should work fine.. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2
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    @Melholcik


    I really want to provide a quick solution for your issue. We need to determine whether it is a hardware or software issue.


    If it is still not working then we have to do a refresh and reset


    click on start - settings - update and security - recovery - reset this pc - get started 


    or 


    on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started 


    It will show you keep my files and remove everything

    chose keep my files 

    chose the account - type the password - click on local reinstall - click on reset 

    It will be in progress.. 

    login to computer and start using the computer. 


    Please start exploring the computer.


    It should work fine..


    If it is still not working 


    click on start - settings - update and security - recovery - reset this pc - get started 

    chose remove everything 

    click on local reinstall - just remove my files - click on reset

    It will be in progress


    Note:


    If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact.  Only the applications will be lost


    If you do reset ( remove everything ) - you are doing a factory default.  It will become like a day one computer.  It will wipe out everything and take your computer to day one like a new computer. 



    You can also do the recovery in an alternative way..



    There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously.  It will go to repair mode. It will show you chose an option, continue, troubleshoot.  If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..


    It will show you chose an option, continue, troubleshoot

    Go to troubleshoot - click on reset this pc

    click on keep my files ( only applications will be lost )  chose your account and type your password  - click on local reinstall - click on reset

    It will be in progress 


    If the keep my files option is not working 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

    It will reinstall windows. 


    If the just remove my files is not working.. 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

    It will reinstall windows. 


    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer.  Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.  Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Melholcik
    Melholcik Member Posts: 2 New User
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    Hey do I got it to consistently boot for about a week, but now it won’t, the keyboard lights turn on and the fans spin to life, but the screen stays dark, after about a minute it restarts and then just spins up the fan and doesn’t start. I am not all the techy so I appreciate all the help so far and any more you guys can give.

    thanks again

    Mel

  • Jameswalter
    Jameswalter Member Posts: 71 Troubleshooter
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    As with any other Windows installation, a continually restarting Windows 10 OS exhibits the same familiar BSOD. It may also display a message such as Internal Power Error, with similar problems. Even if you upgrade to Windows 10 on top of Windows 7, 8 or 8.1, the Windows boot loop conundrum is an ever-present possibility.

    One Microsoft fix provides without relying on advanced options is an update to fix the Windows 10 boot loop problem. The procedure is:

    Open Settings > Update & security > Windows Update

    Click on Check for updates and a further update, then repair the Windows boot loop issue. To prevent Windows 10 persisting in a computer reboot loop, make sure you have the correct drivers and that they are compatible with the OS.


    Regards,

    james