Question Regarding Undervolting - Helios 300 (2019) PH315-52-71GD

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grbscorpio
grbscorpio Member Posts: 4 New User

After my laptop was completely messed up and unusuable, I bought an E-Recovery from the Acer store and restored it back to factory settings.


As I don't know much about undervolting, other than the Helios 300 comes undervolted out of the box, I have some questions:


Is it possible the factory reset removed the undervolt value shipped with my laptop?


I read here


https://www.reddit.com/r/intel/comments/gzs0yx/intel_xtu_removed_helios_300_factory_undervolt/


that someone lost their default undervolt settings.


Also, someone replies saying after updating the BIOS to a later version, Acer had removed the undervolt setting and the ability to undervolt manually.


So, as I factory reset my laptop(and also reset it via Reset This PC), will it still be undervolted like when I first bought it?


P.S. My Windows version after the reset is 1909. Also, I never mess with anything BIOS related, so wouldn't have updated it.

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