how to fix this?

Kaizen Member Posts: 2 New User

just a 1 year old laptop on day i start it a blue screen comes stop code unbootable_Boot_Volume and it restart agains in an infinite loop i cant fix it in boot menu all hardrives are still shown what to do???? can some one tell me??


  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Kaizen

    You can try to reset the BIOS to check if that makes any difference.

    How do I reset my BIOS/UEFI to default settings?

    1. Press and hold the power button for 10 seconds, or until your system shuts completely down.
    2. Power on the system.
    3. Press F9 and then Enter to load the default configuration.
    4. Press F10 and then Enter to save and exit.

    If that doesn't work then you can try to do a reset to check if that makes any difference.

    How Factory Reset Your PC using Acer Reset key

    1. Press the Power key for 5 seconds to power off Acer computer completely. Then restart the computer and press Alt + F10 when its logo shows up.
    2. Select Troubleshoot > Reset your PC.
    3. Click Next, then select Just remove my files.
    4. Press Reset to begin the recovery.

    NOTE: You will loose all the data during the reset.

    Hope it will help you in some way.

  • Kaizen
    Kaizen Member Posts: 2 New User

    first one ddidnt work and when i press alt+F10 when acer logo comees up the trouble shoot menu dosent open and when i shut it down3 times and open still no trouble shoot menu