How to fix Appmodule.exe process malware

KCFBalondo3
KCFBalondo3 Member Posts: 15 Troubleshooter

Hi everyone, I need help. Whenever I connect to the internet with my predator, my CPU temp goes up to 90 degrees Celsius even without having any apps or stuff open and. The reason for this is that a process called Appmodule.exe is occupying my CPU usage and at the same time using my GPU at random intervals. I tried scanning with windows defender full and offline scan but no malwares are detected. also, the Feeds process is from time to time showing high CPU usage...and also same for COM Surrogate process. can anyone help me? please. thank you in advance!

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    Press WIN+R. Enter 'mrt.exe'. Follow directions to do a full scan on your system. It may take several hours to complete.

    Jack E/NJ

  • KCFBalondo3
    KCFBalondo3 Member Posts: 15 Troubleshooter

    Okay I'll try this one, thanks for the help! i'll update you later for the results

  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    OK. Good luck.

    Jack E/NJ

  • KCFBalondo3
    KCFBalondo3 Member Posts: 15 Troubleshooter

    i have done this and was not able to detect the said trojan miner. by the way, that's what an appmodule.exe is, a trojan miner which hackers use so that your PC will mine for them and it eats tremendous amount of your computer resources. what I did to fix this is by doing a reformat and problem solved. thanks for the suggestions though.

  • @KCFBalondo3


    I am glad your issue is fixed.


    The next time before you try to do a reformat , please go through the info given below. It will really help you.


    If it is still not working then we have to do a refresh and reset


    click on start - settings - update and security - recovery - reset this pc - get started 


    or 


    on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started 


    It will show you keep my files and remove everything

    chose keep my files 

    chose the account - type the password - click on local reinstall - click on reset 

    It will be in progress.. 

    login to computer and start using the computer. 

    If it is still not working 


    click on start - settings - update and security - recovery - reset this pc - get started 

    chose remove everything 

    click on local reinstall - just remove my files - click on reset

    It will be in progress


    Note:


    If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact.  Only the applications will be lost


    If you do reset ( remove everything ) - you are doing a factory default.  It will become like a day one computer.  It will wipe out everything and take your computer to day one like a new computer. 



    You can also do the recovery in an alternative way..



    There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously.  It will go to repair mode. It will show you chose an option, continue, troubleshoot.  If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..


    It will show you chose an option, continue, troubleshoot

    Go to troubleshoot - click on reset this pc

    click on keep my files ( only applications will be lost )  chose your account and type your password  - click on local reinstall - click on reset

    It will be in progress 


    If the keep my files option is not working 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset 

    It will reinstall windows. 


    If the just remove my files is not working.. 


    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset 

    It will reinstall windows. 


    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer.  Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.  Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


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  • JackE
    JackE ACE Posts: 44,478 Trailblazer

    >>>i have done this and was not able to detect the said trojan mine>>>what I did to fix this is by doing a reformat and problem solved. thanks for the suggestions though.>>>

    Thanks for reporting back. Next time, try McAfee's Stinger freeware. Similar to MRT as a standalone scanner but a lot more powerful. Can usually better detect these kinds of malware. Might've saved a lot of trouble without a re-install.

    Jack E/NJ