image

My sound only works when I plug in my headphones but it has no sound without it

DwaynetoosweetDwaynetoosweet Member Posts: 3 New User

It started to not a couple days ago and I restarted it 3 times and still no sound.

FAQ & Answers

  • DwaynetoosweetDwaynetoosweet Member Posts: 3 New User

    Hopefully someone has an explanation

  • ragsak28ragsak28 Ally Posts: 677

    Hi @Dwaynetoosweet


    You can try to reinstall the audio drivers to check if that makes any difference.



    NOTE: Make sure to reboot the laptop after uninstalling the driver.


    Hope it will help you in some way.

  • DwaynetoosweetDwaynetoosweet Member Posts: 3 New User

    Im sorry man but its a laptop so it doesn't have that option

  • William_mk2William_mk2 Ally Posts: 2,786

    @Dwaynetoosweet


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..

    Try and check whether it is working now ..

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • William_mk2William_mk2 Ally Posts: 2,786

    @Dwaynetoosweet


    click on start - settings - system – sound – You will see chose your output and input device 

    On the " chose your output device " - chose headset or speakers as you desire.. Please chose speakers instead of headset

    On the "chose your input device" - click on drop down menu - chose microphone as the input 


    It should work fine ..


    If it is still not working..


    Try windows x 

    Go to device manager - Go to sound video and game controllers. Expand it 

    Uninstall the sound driver from device manager. Please uninstall all the items below the sound video and game controllers. Restart the computer. It should work fine.. 


    If it is still not working 

    Uninstall the sound driver from device manager 

    Dont restart the computer. 

    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers 

    Install the sound driver 


    It should work fine.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Sign In or Register to comment.

Who's Online980

AmpersandHD
AmpersandHD
brummyfan2
brummyfan2
fabimar
fabimar
NIschay
NIschay
Rafikayzer
Rafikayzer
SamSB94
SamSB94
simojuventino
simojuventino
wascas
wascas
William_mk2
William_mk2
xapim
xapim
+970 Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers