Chromebook spin 311 wifi dead (CP311-3H-K95V)

farmyard Member Posts: 1 New User


I purchased the above Chromebook used. The WIFI seems to be dead. The WIFI device also seems to be built onto the mainboard.

Is there a way to check that the WIFI device is working? to reset it?

Any help is appreciated


  • ragsak28
    ragsak28 Ally Posts: 677
    edited September 2022

    Hi @farmyard

    You can try to do a power wash to check if that makes any difference.

    Factory reset your Chromebook

    1. Sign out of your Chromebook.
    2. Press and hold Ctrl + Alt + Shift + r.
    3. Select Restart.
    4. In the box that appears, select Powerwash. Continue.
    5. Follow the steps that appear and sign in with your Google Account. ...
    6. Once you've reset your Chromebook:

    NOTE: But you will loose all you data.

    Hope it will help you in some way.