I've referred to other forums and communites with no plausible answer yet.
I tried to factory reset my laptop only to find it completely stuck at the Acer logo, sometimes it'll go on to say "preparing' but just sit like that for endless hours.
I've checked BIO settings, there's nothing within it that's even possible to change so I left it entirely alone.
Every other boot-up trick simply doesn't do anything, f8, f9, Esc, f11,f12, none of them do a darn thing. And the 3 stage power cycle that Acer recommends certainly does nothing as I've tried it numerous times.
Please help. I've been stuck in front of a useless laptop for two days.