SF113-31 Battery Stuck on 1%

6ixs
6ixs Member Posts: 1 New User

The battery on my SF113-31 is stuck on 1% and is not charging although being plugged in. If I removed my AC Adapter, the laptop just shuts down completely. I have already tried to reinstall the Microsoft ACPI driver, do the battery pinhole reset and even disconnected the battery from my motherboard and plugged it back in. What should I do now?


Answers

  • StevenGen
    StevenGen ACE Posts: 12,719 Trailblazer
    edited September 2022

    Take both main and rtc/bios batteries out and leave them disconnected for 5 min, then reconnect both batteries, and then try to plug the charger into the laptop and see if it charges? All this does is a hard reset, as your laptop could have a frozen super IO or a bios chip. if that doesn't work then it could be the DC PORT IN CABLE plug or cable that the plug is not making 100% connection, or the cable is faulty,

    Also, check the main battery condition if it doesn't need replacing, to do this, follow this guide "5 ways to check your laptop’s battery health" and see the exact state of your battery if it needs replacing? The last thing, you will need to take your laptop to a technician so he can check if there is a problem within the internal charging circuities of your motherboard that need inspecting and appropriate chips replaced. Good luck and hope this helps you out.

    OEM SF113-31 battery


    RTC/BIOS Battery


  • billsey
    billsey ACE Posts: 34,944 Trailblazer

    First though try just a battery reset. You have a reset pinhole on the bottom of your Swift SF113-31. Shut the laptop down, disconnect all cables including the charger and use something like a bent paperclip to press and hold the reset button for 15-30 seconds. Release the button and wait a while, say 15-30 minutes, then plug only the charger in. Wait until the indication is that the battery is fully charged (blue light) and turn it on normally. That forces the internal data of the battery to be reset which fixes things if the problem was that data being corrupted. You can also then reset the data Windows holds about the battery with some recalibration cycles. Run the laptop on battery until Windows shuts it down due to low charge level. Leave the laptop off and charge fully, then turn it back on. A couple of times through that and Windows should be giving you good info about the battery again. Only open things up if those both have failed to help.

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