Acer Nitro 5 Nitrosense is not working on my laptop with windows 11

YousefIsmael
YousefIsmael Member Posts: 1 New User
edited September 2022 in Windows 11

MY laptop is acer nitro5 and on windows 11 but when i tried to install the nitrosense it said that my laptop is not supported

[Thread was edited to add model name to the title and to include the topic issue]

Best Answer

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @YousefIsmael


    How long you are using nitrosense on Windows 11. If it was working fine earlier..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..


    Try and check whether it is working now ..



    If it is still not working...


    Try windows + r - type appwiz.cpl

    remove the existing nitro sense - uninstall it



    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers - application 

    Download and install the and nitrosense


    It will work fine....


    If it is still not working and if you are trying to use the nitro sense for the first time on Windows 11 better you roll back to windows 10 and try to use nitrosense on Windows 10

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    Answer ✓

    @YousefIsmael


    How long you are using nitrosense on Windows 11. If it was working fine earlier..


    Sometimes a simple system restore will fix the issue.. 


    Try windows x

    click on power shell admin or command prompt admin 

    type rstrui

    chose an earlier date on which your computer was working fine  

    click on next, finish, yes

    It will restore your computer to an earlier date 

    if you get an message - system restore not completed - click on close 

    It will show you all the icons..


    Try and check whether it is working now ..



    If it is still not working...


    Try windows + r - type appwiz.cpl

    remove the existing nitro sense - uninstall it



    Go to support.acer.com 

    chose your country 

    type snid or chose your model 

    go to drivers - application 

    Download and install the and nitrosense


    It will work fine....


    If it is still not working and if you are trying to use the nitro sense for the first time on Windows 11 better you roll back to windows 10 and try to use nitrosense on Windows 10

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 34,219 Trailblazer

    Which Nitro model do you have? There have been a great number of them over the years. When you use either System Information or go into the BIOS what is the system model reported? Sometimes we see funny numbers instead of the normal model number, and that causes the symptom you are seeing.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.