Bad build quality

SH777
SH777 Member Posts: 1 New User
edited September 2022 in Nitro Gaming

2 keys just snapped right off the keyboard when cleaning - the clip under the key breaking too, very flimsy. And now a while later the headphone jack just stopped working entirely. The screen is really dim you can barely see it outside even on an overcast day max brightness, plastic of the screen already has a scratch mark I don't even know how. Just feels like a cheap product, should have known not to touch acer again, oh well.

Answers

  • What is the model number of your Acer product? As and if this product is under warranty and you have used your Acer product properly? Then all this is covered under warranty, I've been using Acer products since 2009 and never ever had any of the problems that you are having and if a keyboard or a headphone jack is faulty Acer always replaced it and fixed these issues. Contact Acer in your area and describe everything that you have to them.