Laptop Will Not Stay on w/out charger even after Battery Replacement

Chicorita916
Chicorita916 Member Posts: 2 New User

Hello, I am at a loss here and I need some guidance. I have an Acer V Nitro Black edition, model VN7-592G. One day the laptop just shut off even though the battery was around 90% and I couldn't power it back on. Basically:

- once I plugged the charger in, the laptop turns on

- I noticed the battery percentage was 94% and would not go any higher despite leaving it charged for a while. So I took the charger off, and the device shut off again

- I bought an OEM battery, and can confirm it is identical to the original

- I replaced it, saw that the percentage was 75% (which is normal for new batteries)....again it does not seem to be charging and is stuck at 75% ...obviously this is a bad sign

- Took off the charger, laptop shuts off

Back at square one. Doesn't matter which outlet I use. Issue persists. The orange battery light is on when I plug on the charger, but basically, my laptop cannot live without its charger right now :( Please help

Answers

  • Chicorita916
    Chicorita916 Member Posts: 2 New User

    Nevermind, screwing in the screws and making sure they're secure fixed it.