Why does my Acer Nitro 5 AN515-44-R7ZU plugged in but not charging?

1nabeeme
1nabeeme Member Posts: 2 New User

Hello everyone, I need your assistance with my laptop issue 😥 

Yesterday, my laptop suddenly died while charging, and then when I turned it on, it said it was 0% plugged in and had a blue light indicator which means it's fully charged.

I tried troubleshooting it, but unfortunately, none of it works... 😣 

Kindly see the attached photo of the situation of my laptop as of the moment for your reference.

Please help me resolve this problem, and thank you in advance for reading this concern. 😘



Answers