Brought the laptop today but showing warranty expired. How? This laptop is supposed to come Windows

Brought the laptop today but showing warranty expired. How? This laptop is supposed to come Windows 11 preinstalled but windows 10 is there also MS office is missing along with Norton license.

Answers

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 706 Moderator

    Hi DebayanChandra,

    We are sorry for the inconvinience caused.

    Requesting your help in sharing the first 10 digits of the unit serial number to check the specifications and help you accordingly.

    Regards,

    Acer-Samuel