Acer aspire 3 screen black

Shape420
Shape420 Member Posts: 1 New User

Hello,


I just got the laptop like 2-3 weeks ago. The blue lights are on signalling the laptop is on but the screen is still black and won’t turn on….

any suggestions? I really need it for school

Answers

  • StevenGen
    StevenGen ACE Posts: 12,088 Trailblazer
    edited September 2022

    Press the power button for 12 sec as that will turn your laptop off and also reset the battery, then repower the laptop on. If that doesn't work, then you need to open the back cover and disconnect the main battery and RTC/bios battery for 2min and then reconnect both as that is a hard reset that will boot your laptop up properly.

  • ragsak28
    ragsak28 Ally Posts: 677

    Hi @Shape420

    You can try power drain. Just flip the laptop upside down disconnect it from the charger. At the back side you will be able to find a tiny hole that has a battery symbol near that. Try to press and hold into that hole for 30 to 40 secs. Then you can try to connect the laptop to the charger and then you can turn it on to check if that works.


    Hope it will help you in some way.