Charging issue Acer Nitro 5 An515-55

sangeethpasunuti
sangeethpasunuti Member Posts: 8 New User
edited August 2022 in Nitro Gaming

My laptop is Acer Nitro 5 An515-55

Recently my motherboard shorted and input power supply got affected and service person repaired it and then after when I connect the charging Adaptor it shows plugged in ,charging but battery % is not increasing , it stays at 0% Only. And I again contacted that service person to explain these issue , then they have checked my laptop and told that my current adaptor is faulty and when it is connected,the IC's are getting heated so try to replace the charger with original one . but my intention is that I got that old charger with my laptop i.e original I think. What might be the issue. Is this again motherboard issue or charging adaptor issue? Any troubleshoot guys?







( edited the title to add the model name )

Answers