3Months old Acer nitro 5 Black screen wont turn on. Please help!

Lloyds
Lloyds Member Posts: 1 New User

Hello guys! My Acer nitro 5 laptop is dead. Last night I was playing cod, switch it off and in the morning my kidney(this is how much it cost) died.

when I press the power button the screen lights up slightly and after about 5 sec it dies again. Just to make it clear when I power up just the screen lights up, the bottom side of the laptop is dead(no fans, no keyboard lights, or power-on sounds)

What I did: Reset the COMOS ( took it out, the battery as well, hold the power 20sec and put them back) and IT WORKED until I shut it down again and now the trick is not working anymore.

Took the rams out 1 by one and it's doing the same thing.

To replace the motherboard Acer asks me 1.300£ to fix it and gives me 3m warranty, funny enough the new rig is 1.400£


here is a video https://streamable.com/qmi261


thanks a loot guys !!!!

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    (1) Is this a new or refurbished laptop from acerrecertified or someone else?

    (2) What is full nitro 5 model number? For example, AN515-44?

    Jack E/NJ

  • StevenGen
    StevenGen ACE Posts: 12,918 Trailblazer

    Your problem could be from many sources, one could be the power key or internal components, have a look at this solution as this could be your problem, yes the laptop here is older than yours but, this could be your problem and a fix? Look at this link "Laptop comes on and goes off" but a 3 months old laptop is Under Warranty (unless you bought this laptop refurbished with no warranty?) if its new and under Acer warranty, then don't touch it or open it and send it to Acer so that they can fix your laptop under warranty as paying 1.300£ for new mobo is crazy. Btw, this guy Sorin is a great tech that will fix most problems and just dosent replace parts 'he fixes problems' he's in London so you might be able to contact him and see if he will take your job on and fix your problem? Good luck and hope this helps you out.

  • JackE
    JackE ACE Posts: 45,211 Trailblazer

    (1) Is this a new or refurbished laptop from acerrecertified or someone else?

    (2) What is full nitro 5 model number? For example, AN515-44?

    Jack E/NJ