Why does my product Aspire Vero have intel uhd graphics?

Barun_Jena
Barun_Jena Member Posts: 2 New User
edited August 2022 in Aspire Laptops

I bought an Aspire Vero which comes with iris xe graphics as stated in the web page specifications. I got it delivered today and found it has intel UHD graphics instead. The performance of the graphics is less than half of the iris xe graphics. I have been a customer of Acer for about 5 years now. I'm very disappointed with this. Has anyone had a similar experience?

[Thread was edited to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,873 Trailblazer

    Please post the web page ad from which you purchased this machine.

    Jack E/NJ

  • Barun_Jena
    Barun_Jena Member Posts: 2 New User

    hey, JackE, something peculiar happened. The Intel graphics command center showed intel uhd graphics on first day, but on second day, it is showing intel iris xe graphics. I don't know why or how this happened. I hope someone can tell me the reason.

  • JackE
    JackE ACE Posts: 44,873 Trailblazer

    Probably an Windows update when you weren't looking. 🙂 I've been told automatic updates can actually be useful sometimes.

    Jack E/NJ