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how do i fix the random black screens then shut off

Member Posts: 2 New User

I Just brought my laptop and a few days later it shut off randomly and continues to. I have looked up how to solve issue and i see something about a battery reset but i cant find that pinhole on my device .

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Answers

  • Ally Posts: 677

    Hi@bloxx

    You won't find the reset pin hole in the nitro. Instead you have to press and hold down the power button for 12 secs while the laptop is unplugged. You can also try to reset the BIOS to check if that makes any difference.


    How do I reset my BIOS/UEFI to default settings?

    1. Press and hold the power button for 10 seconds, or until your system shuts completely down.
    2. Power on the system.
    3. Press F9 and then Enter to load the default configuration.
    4. Press F10 and then Enter to save and exit.

    Hope it will help you in some way.

  • Member Posts: 2 New User

    I did the battery reset and it still happened

    Is there another way to get to BIOS because f9 and enter dont seem to do anything

  • Member Posts: 13

    Tinkerer

    I'm having same problem but I have a desktop not a laptop. Tried bios thing but didn't do anything either. :(

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