My laptop is not charging (blue battery color but drain)

Usui
Usui Member Posts: 1 New User

Hello, really need your help, im having a problem with my laptop model "predator triton 300 PT315-51 series" i got it for 5 years now and this is my first time having this problem, while i was playing i left it just go get a drink and eat (left it like 10 mins) but when i came back it already shutdown and the battery logo is in blue so i thought maybe it went to sleep but when i power it on i saw the battery icon in zero its plug in so i wait for a 5 mins to let it charge but it shutdown itself (didnt even reach 1 percent). I detatch the charger and put it back on and notice that the battery color turn to orange in split second then into blue, i power it back on then it shutdown again did it couple of times but with the same ending. Is it my charger or its a hardrive problem?.

Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    1. Unplug charger
    2. Press and hold power button for 15 seconds
    3. Plug charger back in
    4. Wait for battery charge LED to turn steady blue again
    5. Then try to turn it on again


    Jack E/NJ