Why won't my KG2410Q display turn on?

WowMuchDoge
WowMuchDoge Member Posts: 1 New User
My KG2410Q will not turn though windows still thinks it is a device. When I turn on the monitor with the DisplayPort cable going to my computer, it gives the the Acer logo for the boot sequence, and then it just shows black, no "No Signal" or, "Cable not Connected." Also, it is just black, I cannot access the monitor's settings with the buttons on the front of the monitor. I have checked the power cable, the DisplayPort cable, substituted an HDMI cable, downloaded graphics drivers, but nothing has worked. Does anyone know what is wrong and/or know how to fix it? Thank you.

Answers

  • JackE
    JackE ACE Posts: 44,893 Trailblazer
    Turn both the PC & monitor off. Wait one minute. Then turn only the monitor on. Wait another minute. Then turn the PC on. 

    Jack E/NJ