Reseted my laptop caused it to be forever stuck with Acer logo AN517-52-52T3

Ledem
Ledem Member Posts: 13

Tinkerer
edited August 2022 in Nitro Gaming
Title says it, my model is a AN517-52-52T3 for those wondering I've tried accessing to BIOS but instead gave me the Acer logo without the spinning wheel. As well, tried accessing the windows repair but only gave me, "Windows failed to start. A recent hardware or software change might be the cause."

Bottom is picture when I boot it up.





[ edited the title to add the model name ]

Best Answer

  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    Answer ✓
    Yes, I think that would be your best choice. Be sure that Boot Enable is active in your BIOS. 

Answers

  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    Sorry for the misleading tags, forgot to change it.
  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @Ledem

    You can try to do a reset to check if that makes any difference.

    https://community.acer.com/en/kb/articles/41-how-to-restore-windows-on-acer-computers-using-alt-f10-on-startup#:~:text=You can restore the operating,power the system off completely.

    Check the above link to do a reset.

    NOTE: You will loose all the data in this reset process.

    Hope it will help you in some way.
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    ragsak28 said:
    Hi @Ledem

    You can try to do a reset to check if that makes any difference.

    https://community.acer.com/en/kb/articles/41-how-to-restore-windows-on-acer-computers-using-alt-f10-on-startup#:~:text=You can restore the operating,power the system off completely.

    Check the above link to do a reset.

    NOTE: You will loose all the data in this reset process.

    Hope it will help you in some way.
    I tried doing that but no luck, just showed me the same thing, "Windows failed to start.A recent hardware or software change might be the cause."
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    So things are booting normally through POST and that tells us the hardware is likely OK (though it can get that far with a failed drive). The spinning dots tells us Windows has started to load. It might be something as simple as corrupted files on the drive which are trying to be repaired by a check disk (in which case the proper thing to do is let it sit it that screen overnight so it can complete). Worst case, assuming the drive hasn't failed, is an OS reinstall.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    billsey said:
    So things are booting normally through POST and that tells us the hardware is likely OK (though it can get that far with a failed drive). The spinning dots tells us Windows has started to load. It might be something as simple as corrupted files on the drive which are trying to be repaired by a check disk (in which case the proper thing to do is let it sit it that screen overnight so it can complete). Worst case, assuming the drive hasn't failed, is an OS reinstall.
    Thanks for a tip, ill run it over night I'll update you guys when something happens.
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    Ok, i've waited for 3 hours should I keep waiting more further?
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    edited August 2022
    I've waited for 6 hours and is still doing the spinning symbol and the acer logo, I'm not very sure if I should wait even longer because I didn't do a factory reset. I only did a normal reset.
  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    See if you can do, an ALT-F10 on boot .

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Try resetting the bios by pressing the f9 and f10 keys. If the problem continues, follow Larryodie's tip.

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  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    Larryodie said:
    See if you can do, an ALT-F10 on boot .

    Tried but like the others it would give me the same, "Windows failed to start. A recent hardware or software change might be the cause of the problem"
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    egydiocoelho said:
    Try resetting the bios by pressing the f9 and f10 keys. If the problem continues, follow Larryodie's tip.

    I did one of those but they did nothing. Thanks though 
  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    You can't do a F9 or F10 because you can't get into the BIOS. Try an ALT-F10 or create a USB WIN TOOL on another computer. https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    Larryodie said:
    You can't do a F9 or F10 because you can't get into the BIOS. Try an ALT-F10 or create a USB WIN TOOL on another computer. https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d
    Alr, I will try it out thanks.
  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    Wondering if you've tried the delete key to get into the bios and then do a F9 factory reset? 
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    He has been able to get into the BIOS, the system doesn't fail until Windows starts loading. The next step is to boot using a Windows install image and run some diagnostics on the drive.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Ledem
    Ledem Member Posts: 13

    Tinkerer
    Larryodie said:
    Wondering if you've tried the delete key to get into the bios and then do a F9 factory reset? 
    Sorry, for not answering but it would do nothing. Might have to boot windows from flash drive.
  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    Answer ✓
    Yes, I think that would be your best choice. Be sure that Boot Enable is active in your BIOS. 
  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    BOOT MENU is enabled.

  • Larryodie
    Larryodie Member Posts: 1,679 Community Aficionado WiFi Icon
    edited August 2022
    ALT-F10 will reset your computer to factory defaults. You will be asked to keep your data files or format.

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