image

My Aspire E-15 ‎E5-576G-5762 turns on, but the screen is black

maus0723maus0723 Member Posts: 1 New User
Hey so i accidently forgot to plug in my laptop so it died and I charged it for an hour then when i tried to turn it on the i heard it turn on, but the screen was a glowing black color.
see attached video:
also specs:
cpu: i5-8250U
gpu: Geforce MX150
Ram: 8gb ddr3 @1600mhz
ssd: 256gb (i had like 10gb left)

the laptop is about 3-4 years old, but hasn't had any issues at all
temps have been about 72-75 celsius




FAQ & Answers

  • wascaswascas Member Posts: 523 Seasoned Specialist
    Try to reset the battery.
    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.
Sign In or Register to comment.

Who's Online1.2K

Abdullah_39
Abdullah_39
Acer-Monica
Acer-Monica
Athwart
Athwart
Aziz1953
Aziz1953
Benny10
Benny10
ntsv
ntsv
Paschal26
Paschal26
PREDATOR2018
PREDATOR2018
StevenGen
StevenGen
Synqlz
Synqlz
+1.2K Guests

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.

Assistance by Acer


Drivers &
Manuals

Acer
Answers