My Aspire E-15 ‎E5-576G-5762 turns on, but the screen is black

maus0723
maus0723 Member Posts: 1 New User
Hey so i accidently forgot to plug in my laptop so it died and I charged it for an hour then when i tried to turn it on the i heard it turn on, but the screen was a glowing black color.
see attached video:
also specs:
cpu: i5-8250U
gpu: Geforce MX150
Ram: 8gb ddr3 @1600mhz
ssd: 256gb (i had like 10gb left)

the laptop is about 3-4 years old, but hasn't had any issues at all
temps have been about 72-75 celsius




Answers

  • wascas
    wascas Member Posts: 1,194 High-End Contributor WiFi Icon
    Try to reset the battery.
    Power off the machine and disconnect everything from the machine. Check whether there is a small pinhole on the underside of the machine. Not all models have a pinhole. If pinhole is present, press into the hole for 5 s with a bent paper clip without a sheath. Then press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. If pinhole is not present, press the on/off switch continuously for 20 s and ignore intermittent restarts of the machine. Release the button and wait for 15-30 minutes. Reconnect the laptop to the power supply and wait for the full battery indication (blue) light. Then turn it on normally.