Aspire XC-830 Does not Recognize 8 GB RAM

nkr
nkr Member Posts: 2 New User
I recently bought an Aspire XC-830. It has 4GB RAM and an open slot. So, I bought an 8 GB PNY DDR 4 RAM and installed it, but it wouldn't work. The computer turns on but does not boot. I tried it in both slots, but the system does not recognize this RAM. Is there any way to install it properly? Will it only take 4 GB RAM?

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