ACER Predator Z35 Only the blue LED is on

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PJoter
PJoter Member Posts: 2 New User
Hello everyone . I have an Acer Z35 monitor. Yesterday it was working normally. This morning, after turning on the power, only the blue LED is lit and it does not react to anything. the monitor is no longer guaranteed. I know a little about electronics, I looked inside, no signs of burning. the motherboard itself without other elements such as a led driver or g-sync behaves in the same way, does not respond to the button, does not turn off. only the blue LED is on . I thought to upload a new bios load to the motherboard only where I will get one. I have a bios programmer

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  • William_mk2
    William_mk2 ACE Posts: 4,094 Pathfinder
    edited June 2022
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    PJoter

    It might be a simple issue. 


    It might be a cable issue..   Remove all the cables from monitor.   Press and hold the power button of monitor for 1 min.    Connect all the cables back.  Try to turn on the monitor.   Connect the monitor to computer and check.  If the cable is non removable please don't try to remove it. 

    Please remove the cable between monitor and computer.     Try to connect it back and check.    If possible try to use an alternative cable and check.  

    If the problem persists try to use an alternative power cable and display cable and check.    Try to bypass the surge protector and connect the monitor directly to power outlet.    Try to connect monitor on a different power outlet or surge protector and check.  

    On the monitor – use the control buttons.   There will be an option to reset monitor settings to default.    Try to reset the monitor and check.  

    To isolate the issue, try to use the same monitor to a different computer and check  or  Try to use an alternative monitor on this computer and check.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • billsey
    billsey ACE Posts: 32,024 Trailblazer
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    When you turn it on from completely off, do you see the Acer splash screen at all? If not then we're looking at a hardware failure. If the splash screen show by the computer doesn't display we're more likely looking at the cable or something on the computer side.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.