A515-51G-58VH battery does not charge while gaming

mxthevs

I have an A515-51G-58VH that has no problems with charging the battery while being used to browse the web, edit documents, etc.

The problem is when I start to play games or do some heavy work in general: the battery stops charging, even though the cable was never unplugged. The issue is that performance drops a lot when I need it the most, making it almost impossible to do some performance-heavy tasks.

If I unplug the cable and plug it in again, it charges the battery for a few seconds (20/30 seconds max) and then stops charging.

Close the game -> battery starts charging

I've had this model since 2018 but only have been hit with this issue recently

What I tried:

1. Uninstalling the battery drivers and restarting Windows.
2. Pushing the pin at the bottom 
3. Replacing the battery with a new one

I have not tried replacing the charger; because it works perfectly while not gaming. Apart from being the charger's fault, I have no ideas about what could be causing this.

JackE

>>>And is there a way to prevent/change this behavior? If I want it to be charging all the time.>>>

Only way is with a higher power charger. You probably have a stock 65 watt charger. So a universal 90 watt laptop charger would probably help do what you want under heavy loads. About $25usd

JackE

This is normal behavior under heavy power demands when the battery must help the charger. During those times, the battery is actually discharging even though plugged in. Once the battery drops below about the 50% charge level, charging the battery takes precedent over the CPU/GPU power demands. Performance will then drop due to less power available for the CPU/GPU. To regain performance, gaming or high power demand applications must stop to allow the battery to re-charge back to 100%. At which time, gaming can then resume until once again the battery charge level drops below about 50%. 

AnhEZ28

@mxthevs do the light indicators blink when you start playing games?

mxthevs

@JackE said:

This is normal behavior under heavy power demands when the battery must help the charger.

And is there a way to prevent/change this behavior? If I want it to be charging all the time.

AnhEZ28 said:

do the light indicators blink when you start playing games?

Yes, they do. One blink in orange, the other in blue.

JackE

>>>And is there a way to prevent/change this behavior? If I want it to be charging all the time.>>>

Only way is with a higher power charger. You probably have a stock 65 watt charger. So a universal 90 watt laptop charger would probably help do what you want under heavy loads. About $25usd

mxthevs

@JackE said:

This is normal behavior under heavy power demands when the battery must help the charger.

And is there a way to prevent/change this behavior? If I want it to be charging all the time.

AnhEZ28 said:

do the light indicators blink when you start playing games?

Yes, they do. One blink in orange, the other in blue.