acer Predator Helios 300 ph315-54 is not turning on

Elfkyjr
Elfkyjr Member Posts: 4 New User
edited June 2022 in Predator Laptops
my Acer Predator Helios 300 ph315-54 is not turning on 
I tried to connect the charger charging indicator is blue.
I checked the battery connector on the motherboard and it was inserted correctly in its place, 
there's a power indicator and it is not turning on when I tried to turn the laptop on any ideas?

[Thread was edited to add model number to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 12,677 Trailblazer
    Elfkyjr said:
    my Acer Predator Helios 300 ph315-54 is not turning on 
    I tried to connect the charger charging indicator is blue.
    I checked the battery connector on the motherboard and it was inserted correctly in its place, 
    there's a power indicator and it is not turning on when I tried to turn the laptop on any ideas?
    Disconnect the battery for 5 min and the cmos/bios battery also for the same time, reconnect them both and try again to power on the laptop. If it doesn't work then check the battery voltage and the charger output specs and see if any are faulty or need replacing? Otherwise its an internal power/charging issue that needs diagnosing by an experienced tech who specializes and knows how to fix these issues, as your laptop might have capacitors mosat circuitry components that are shortening out or are burnt out and need replacing and fixing. Its not an easy solution. 
  • Jino98
    Jino98 Member Posts: 4 New User

    I faced same problem after 2 year since purchase. In addition now it's not even charging anymore. Both charging lights are not turning on when I plug the charger. I took it to local PC repair and they are now checking for motherboard damage.

  • StevenGen
    StevenGen ACE Posts: 12,677 Trailblazer

    Yes, hope that you are lucky that its not a mosat (which is a component that burns out in these gaming laptops that protect the cpu or gpu from high currents) and it didn't allow a high current to burn the cpu out or chipset out, as if that happens you will need a new mainboard, as if its the dedicated gpu that burned out, then you can still use this laptop on its integrated cpu graphics. Good luck

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