My Acer Aspire A515-56-77UC won't connect properly with my HP Officejet 3830

Anidey
Anidey Member Posts: 1 New User
I have managed to print pdfs using HP Smart though only in monochrome as if I try and change to colour it switches automatically back to monochrome. If I try to print directly from word or excell as HP Smart tells me to the printer always appears offline. I have seen an answer for different models of laptop and printer so not sure if the solution applies to me.

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