Help with Audio in wired earphones Helios 300 PH315-53

PrimeAnas
PrimeAnas Member Posts: 8

Tinkerer

GUYS Please help. I have the helios 300 too ph315-52. I am having audio issues too. problem is in my audio jack. all wireless headphones work perfectly but while using wired headphones or earphones always the audio is low plus its not even clear. sometimes the audio from one is not audible even when sound is set to 100 max. and yes i checked and saw that sound was balanced in the settings. still this problem persists. there is no issues with the headphones because they work perfectly everywhere else but the laptop. please help. 

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Did you install Win10 yourself? Or was it already ACER factory OEM installed Win10?

    Jack E/NJ