Are my Acer Liquid ZestT06 phones dead?

rossross · June 3

Hi, I have two Acer Liquid ZestT06 phones which are about 4 years old. One of them after not being used for a long time can't start up after being charged, it shows the charging icon while being charged and just makes the vibration sound when power button is pressed but can't start the phone the screen remains black. The other phone now can't start and also can't be turned off, it's currently stuck with the screen frozen at the acer logo. When I hold the power button to turn off the phone it restarts and after playing the animation of the acer logo it freezes and stays like that.

Is there any hope I can use my phones again or are they dead?

JackE · June 3

These symptoms suggests the battery packs are shorted inside and should be replaced. Charger can't overcome the voltage drop caused by the short. Google search ZestT06 & battery for vendors who ship to your location. Should be about $20usd for new batteries.