Windows 11 won't load Aspire 3

HRLoz
HRLoz Member Posts: 6

Tinkerer

edited May 2022 in Aspire Laptops
Hello. I hope someone can help.
So., switched my Acer Aspire 3 on this morning and although I could hear it booting up and the sound of Windows loading, all I have is a black screen. I have switched it off, on, accessed the bios page and clicked on the use default set up. But nothing changes and I still have a black screen :-(
What can I do? Thank you

(Thread was edited to add model name to the title)

Answers

  • wascas
    wascas Member Posts: 1,228 Overclocked Contributor WiFi Icon
    What is the exact model name?
    Maybe windows has updated the BIOS. Can you connect an external monitor? After loading the bios defaults with F9, did you save with F10?
  • HRLoz
    HRLoz Member Posts: 6

    Tinkerer

    Hi,
    Thanks for replying.
    The model is A315-23 series.  It is ususally connected to a couple of monitors (which I disconnected when I kept getting the black screen on the laptop).
    The day before, I did not shut it down so it went to sleep and all this happened when I woke the laptop up yesterday morning so don't know whether it updated the BIOS. I did save with F10.
  • HRLoz
    HRLoz Member Posts: 6

    Tinkerer

    For the first time, I managed to access 'Start up repair' but the message I got was that it couldn't repair it. Am I going to lose all my stuff, given that I never did a back up (as the laptop is 3 months old, did not think I needed to - I know, stupid!)
  • Mrjohn
    Mrjohn Member Posts: 2 New User
    Thanks for sharing it with us. your information made our day.