Battery is not charging to 100%, what to do my predator 300 helios 2020 rtx 2060?

YLFSKRAPS
YLFSKRAPS Member Posts: 1 New User
edited May 2022 in Predator Laptops
my predator 300 helios 2020 rtx 2060 doesn't charge to 100%. i have updated the drives and nothing helped. it has only been a year since i bought this laptop. i don't  know what to do. Please help!
The battery percentage is stuck at 14% (plugged in)

{ edited the title to add model name } 

Best Answer

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Answer ✓

    Hi @ YLFSKRAPS

    How do I fix my battery not charging at 100?
    If your laptop battery is not charging to 100% you may need to calibrate your battery.
    ...
    Laptop Battery Power Cycle:
    1. Power down the computer.
    2. Unplug the wall adapter.
    3. Uninstall the battery.
    4. Press and hold the power button for 30 seconds.
    5. Re-install the battery.
    6. Plug in the wall adapter.
    7. Turn on the computer.


Answers

  • Jeyam
    Jeyam Member Posts: 348 Seasoned Practitioner WiFi Icon
    Answer ✓

    Hi @ YLFSKRAPS

    How do I fix my battery not charging at 100?
    If your laptop battery is not charging to 100% you may need to calibrate your battery.
    ...
    Laptop Battery Power Cycle:
    1. Power down the computer.
    2. Unplug the wall adapter.
    3. Uninstall the battery.
    4. Press and hold the power button for 30 seconds.
    5. Re-install the battery.
    6. Plug in the wall adapter.
    7. Turn on the computer.