I was on my computer I shut it down without turning it off and I come back and it won't turn on but it's still charging I've tried almost everything like taking the internal battery out and holding the power button for more than a minute but nothing's working, it could be the keyboard power button not working but if anyone has any tips please help
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FAQ & Answers
Hi @ Isaiahjack
1)Unplug the AC power adapter. 2)Press and hold the Power button down until the unit goes off. 3)Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and hold it down for 25 seconds.