Blue Screen Error After Updates A514-54-50LX

I've recently bought my Aspire 5 laptop and after setting it up and doing the updates at home via Wi-Fi, when I installed a game, a blue screen error occurred. I haven't played the game yet, and so, I uninstalled it right away because I thought it seemed to be the problem. But after that, it happened several times again. I was wondering what the problem was so I researched thoroughly about it.

Here are the details:

Stop Code: KMODE_EXCEPTION_NOT_HANDLED

According to some forums that I read, the problem might be the video card. So I upgraded it and installed an Intel Core Software Update and updated it. But, I thought it was okay after that. But just today when I open my laptop, the Blue Screen Error prompted once more. I am troubled by it since I've only been using this device for only 2 weeks.

[Thread was edited to add model name to the title]

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wascas

What is the model name? Do you have the Mediatek wifi MT7921 installed?

ekg06

wascas said:

What is the model name? Do you have the Mediatek wifi MT7921 installed?

The model is Aspire 5 Product Model: A514-54-50LX. And yes, upon checking the Mediatek wifi MT7921 is installed.

wascas

Install the latest driver (3.0.1.1300) for MT7921:

https://global-download.acer.com/GDFiles/Driver/Wireless%20LAN/Wireless%20LAN_MTK_3.0.1.1300_W11x64_A.zip?acerid=637849779888902444&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20A514-54&OS=ALL&LC=de&BC=ACER&SC=EMEA_8

The problem was also discussed here:

https://community.acer.com/en/discussion/664661/aspire-a514-54-kmode-exception-not-handled

Commodore_1995#

On the lenovo website it shows an even newer version: https://support.lenovo.com/ca/en/downloads/ds552064-mediatek-mt7921-wireless-lan-driver-for-windows-10-version-2004-or-later-thinkpad-l14-gen-2-l15-gen-2

ekg06

wascas said:

Install the latest driver (3.0.1.1300) for MT7921:
https://global-download.acer.com/GDFiles/Driver/Wireless%20LAN/Wireless%20LAN_MTK_3.0.1.1300_W11x64_A.zip?acerid=637849779888902444&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20A514-54&OS=ALL&LC=de&BC=ACER&SC=EMEA_8
The problem was also discussed here:
https://community.acer.com/en/discussion/664661/aspire-a514-54-kmode-exception-not-handled

Thank you so much guys.

ekg06

wascas said:

Install the latest driver (3.0.1.1300) for MT7921:
https://global-download.acer.com/GDFiles/Driver/Wireless%20LAN/Wireless%20LAN_MTK_3.0.1.1300_W11x64_A.zip?acerid=637849779888902444&Step1=NOTEBOOK&Step2=ASPIRE&Step3=ASPIRE%20A514-54&OS=ALL&LC=de&BC=ACER&SC=EMEA_8
The problem was also discussed here:
https://community.acer.com/en/discussion/664661/aspire-a514-54-kmode-exception-not-handled

I've updated my driver this afternoon. Acer recently posted a new driver update on their website. Thanks for the responses.

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