How to reset Laptop Password after updating to Windows 11

EAAspire3

After updating to Windows 11, I am unable to use my PIN or PW received an error ~ something went wrong and your PIN isn't available (code:0x80090027). Restart your device to see if that fixes the problem.

~ Restarting didn't fix the problem
~ other sign-in option - not accepting my password after changing it online
~ also was advised to disable something in the bios from this community (not sure why it was removed)
~ USB key not working

JackE

Follow directions at this link to try to boot into SafeMode from the login screen

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

Commodore_1995#

Have you tried clearing tpm in bios?

Usman359

https://community.acer.com/en/discussion/665372/how-to-reset-laptop-password-after-updating-to-windows-11

I am also facing the same issue, what should i do please?

JackE

Follow directions at this link to try to boot into SafeMode from the login screen

https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

Puraw

https://community.acer.com/en/discussion/665372/how-to-reset-laptop-password-after-updating-to-windows-11

On another PC logon to your online Microsoft account: https://account.microsoft.com/account and type in your e-mail adress and password, if you forgot your password click under the Password bar "Forgot Password" and you will get alternative ways to logon. There is an option there to change your PIN number.